Control of pricing

MEDIATION AND SETTLEMENT OF PRICING DISPUTES

A telecommunications operator or a consumer whose rights and interests are concerned, is entitled to submit any pricing procedure suspected of not complying with the Telecommunications Market Act to FICORA for further investigation. The authority may also take up a pricing matter for investigation on its own initiative.

Under section 126 of the Communications Market Act, the authority shall promote cooperation between telecommunications operators and seek to resolve disputes between operators primarily through mediation.

FICORA shall resolve the disputes referred to it primarily within four months from the date on which the matter becomes pending. The strict time limit introduced by the amendment of 25 July 2003 to the Telecommunications Market Act, sets requirements to both the complainant and the operator concerned.