Services by subject

FICORA gives general guidance on information security issues, controls the use of radio frequencies in Finland and grants licences for radio devices to name a few of its responsibilities. The authority also grants fi-domain names to companies and consumers and allocates numbers to telecom operators.

By way of regulating communications markets, FICORA ensures that competition in the market is effective and that telecom companies comply with the statutory obligations regarding pricing and operations. Active and efficient competition gives consumers wider choice.

FICORA actively reviews the quality of customer service given by telecom companies and compiles information on mobile and broadband services provided by telecom companies.